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Refund and Returns Policy

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Refund and Returns Policy

All paintings are my own paintings, and all are originals. All are signed and has a signing stamp on it. (On the back of the painting)
Only one piece of each painting is available, because the paintings are not replicated. The materials of the paintings are mixed media on high quality paper.
The monographs are my originally signed art books.

Certificate of Authenticity:
All my paintings are provided with a Certificate of Authenticity that guarantees the highest quality and lastingness. The Certificate mentions all relevant details about the painting. It features an image of the artwork, the name of the artist, title, size, and media of the artwork.

You can pay by PayPal or by Direct Bank Transfer. Payment details will be detailed at the time of the ordering process.
You have a maximum of 7 days after the ordering to pay for your purchase. After 7 days, I will send you a reminder e-mail, and I give you 3 more days to complete the purchase. If the total amount still does not reach my account after the 7 days and the plus 3 days, the total order will be deleted.

The package included the original artwork with glazed, black aluminium frame and a Certificate of Authenticity, signed by the artist (me). Shipping by GLS.
The shipping cost includes shipping insurance and tracking, and your painting will be professionally packaged and shipped. International buyers please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Refund and returns policy:
My refund and return policy last 14 days. If 14 days have passed since your purchase, I cannot offer you a full refund or exchange. To be eligible for a return, your item must be in the same condition that you received it. It must be also in the original packaging.
To complete your return, I require a receipt or proof of purchase. There are certain situations where refunds are not granted. First if any item not in its original condition, is damaged or missing parts for reasons not due to my error. Second, if any item that is returned more than 14 days after delivery.

Refund: Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund yet, please contact me at info@pafart.com.

Discount items: Only regular priced items may be refunded. Discount items cannot be refunded.
Exchanges: I cannot replace items if they are defective or damaged or simply if you do not like it.

Shipping returns: To return your product, you should mail your product to the following address. Pintér András Ferenc, 1183 Budapest, HUNGARY, Zalán utca 47. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.

Need any help? Contact me at info@pafart.com for questions related to refunds and returns.

If you are interested in any other original artworks of mine which are not in the shop, please contact me. Please also contact me with any questions. Thank you!

PAF © ALL RIGHTS RESERVED. The use of any image from this site is prohibited!



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